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Crowne Plaza Dubai Festival City

Open All Year... Crowne Plaza Dubai Festival City is located on the banks of the Dubai Creek. The hotel is proud to be the first non-smoking Crowne Plaza with a no-smoking policy in all rooms and public areas, offering the guests a cleaner and healthier environment during their stay.

Hotel Overview

Crowne Plaza Dubai Festival City is located on the banks of the Dubai Creek.

The 5 star hotel features 316 rooms and suites, with leisure facilities including

  • 25m outdoor lap pool
  • 3 spa pools
  • Children’s splash pool
  • 24-hour gym.

Two 18-hole championship golf courses located minutes away.

The hotel is proud to be the first non-smoking Crowne Plaza with a no-smoking policy in all rooms and public areas, offering the guests a cleaner and healthier environment during their stay.

  • All rooms and bathrooms offer fantastic views of the creek or city skyline, equipped with high speed internet access and 37” LCD tv.
  • Directly joined to the 38,000sq ft Event Centre, Crowne Plaza Dubai Festival City is ideal for all business travelers.
  • The hotel has three superb restaurants - Zaytoun (‘Olive’ in Arabic) all-day dining, Mazar lobby lounge, and the authentic Belgian Beer Café, each with stunning city and creek views.


The hotel is connected directly to the Festival Waterfront Centre, a luxury shopping centre with over 550 retail outlets, 90 restaurants and cafés, and 100 berth marina, perfect especially during the famous Dubai Shopping Festivals over summer and winter months.

Dubai is known for many attractions, all within easy access of the hotel - the iconic Burj Al Arab, record breaking Burj Dubai, Ski Dubai, Wild Wadi Water Park, Mall of the Emirates or the beautiful Dubai beaches in Jumeirah or Mamzar.


  • Burj Dubai & Business Bay Area (12 KM  /  7.46 MI )
  • Burj Al Arab (18 KM  /  11.18 MI )
  • Ski Dubai & Mall of the Emirates (16 KM  /  9.94 MI )
  • Wild Wadi Water Park & Jumeirah Beach (19 KM  /  11.81 MI )
  • Dubai Gold Souk (7.5 KM  /  4.66 MI )
  • Deira City Centre Shopping Mall (3.7 KM  /  2.3 MI )
  • Emirates Towers (6.7 KM  /  4.16 MI )
  • Al Badia Golf Club (1.8 KM  /  1.12 MI )
  • Emirates Golf Club (24 KM  /  14.91 MI )
  • Al Mamzar Beach (8 KM  /  4.97 MI )
  • Dubai Creek Park (3 KM  /  1.86 MI )
  • Dubai Creek Golf and Yacht Club (2.8 KM  /  1.74 MI )
  • Jumeirah Mosque (8.7 KM  /  5.41 MI )
  • Dubai Autodrome (21.6 KM  /  13.42 MI )
  • Nad AL Sheba Racecourse (8.2 KM  /  5.1 MI )


The Crowne Plaza Dubai Festival City features 316 rooms & suites, including:

  • Guest Rooms
  • Executive Club Level Rooms
  • Suites

The following amenities may vary, according to the room type:

Premium Services

  • Business Center
  • Free Morning Newspaper Delivered to Room
  • Valet Service


  • Cable / Satellite TV
  • CD Player
  • Color TV
  • DVD Player
  • Sound System

Refreshment / Kitchen

  • Coffee Maker
  • Mini Bar
  • Tea Maker

Data Services

  • High-speed Internet Access in 316 Rooms

Workspace / Desk

  • Work Desk w/ Lamp
  • Desk Level Electrical Outlet
  • Electrical Adapters Available
  • Power Converters Available
  • Spare Electrical Outlet at Desk

Phone / Fax

  • Phone with Voice Mail
  • Two-Line Phone
  • WorldLink - Power and Phone/Internet Connector
  • Direct Dial Phone
  • Speaker Phone

Bathroom / Personal Care

  • Bathrobe
  • Bathtub
  • Bidet
  • Hairdryer
  • Scale
  • Whirlpool


  • Connecting Rooms
  • Crib (Upon Request)
  • Double Glazed Windows
  • In Room Safe
  • Individually Controlled Air Conditioning
  • Iron / Ironing Board
  • Rollaway Bed/Cot Nightly
  • Separate Living Room
  • Trouser Press
  • Number of Closets in Room: 1


Lodging Facilities

Laundry & Dry Cleaning
Pets Partially Allowed
Health / Beauty Care
Sports Nearby
Car Parking
Cafeteria / Snack Bar
Internet Access
24 H Room Service
No Smoking Rooms
Swimming Pool
Fitness Room
Meeting Rooms
Newspaper Stand
Panoramic View
Limousine Services
Business Centre / Services


Internet Access
Bathroom with Shower or Bathtub
Bathrobes & Slippers
Satellite TV
Music System
Mini Bar
Safe Box

Conference facilities

PC - Printer
LCD Projector
Flip Chart
Slide Projector

Accommodation Type



Crowne Plaza Hotels & Resorts



  • 19 Floor(s)
  • 316 Guest Room(s)
  • 18 Suite(s)
  • 244 Single-Bedded Room(s)
  • 72 Double-Bedded Room(s)
  • 224 Non-Smoking Room(s)
  • Interior Corridor

Health & Fitness Center (On-Site)

State-of-the-art 24 hour gymnasium complete with steam & sauna rooms, a 25 metre temperature controlled outdoor swimming pool and three spa pools all located on the leisure deck with uninterrupted creek and city skyline views.

  • 24 hours

Housekeeping & Laundry Services

  • Daily Housekeeping
  • Dry Cleaning Pickup/Laundry
  • Same Day Dry Cleaning

Travel Services

  • Rental Car Desk(s): Avis
  • Travel Agent Desk(s): Al Futtaim Travel
  • Foreign Currency Exchange

Entertainment & Recreation

Internally connected to the world-class shopping centre with over 550 shops and 90 restaurants & cafés, connected to the luxury 100-berth marina via a beautifully landscaped waterfront promenade, and minutes away from two 18-hole championship golf courses.

  • Outdoor Pool

Activities & Services for Children

Children’s splash pool located on the beautifully landscaped leisure deck, and direct internal access to the world-class shopping centre with a 12-screen cinema complex and entertainment zone.

  • Baby-Sitting

Business Services

  • Business Center
    • Business Center Staffed Between 12:00 AM and 12:00 AM
  • Copying
  • Courier Service
  • E-mail & Internet
  • Facsimile
  • Mobile Phone Rental
  • PC available
  • Printer
  • Private Limousine
  • Technical Concierge
  • High Speed Internet Access
  • PC available
  • Wireless Data Connection Service Provider: Complimentary Wi-Fi in Public Space

Public Space Data Services

  • Wireless Data Connection Service Provider: Complimentary Wi-Fi in Public Space


  • Concierge Services
  • Safety Deposit Box available at Front Desk
  • WorldNews - Global Newspaper Service
  • A/C Public Areas
  • Porter/Bellman

Check In / Check Out

  • Check-In Time: 2:00 PM
  • Check-Out Time: 12:00 PM
  • Late Check-Out available
  • Minimum Check-In Age 21 yrs
  • Evening Reception Desk Open


  • No Pets Allowed


  • Service Animals Allowed
  • 3 Room(s) with Accessibility Standards

Languages Spoken by Hotel Staff

  • Afrikaans, Arabic, Chinese, Czech, Dutch , English, French, German, Hindi, Hungarian, Indonesian, Japanese, Korean, Portuguese, Punjabi, Russian, Spanish, Swahili, Tagalog


  • Parking Available /  634 Spaces
  • With 634 dedicated spaces for the hotel, and direct underground access to 8000 spaces at Festival Waterfront Centre, all your parking needs are covered
  • Car Parking - Registered Guests Only
  • Controlled Access Gates to Parking
  • Parking Area Equipped with Lights

Food & Beverages

  • Room Service 24 hours



  • Location: In Hotel - Main Lobby
  • Serves: Breakfast |  Lunch | Dinner

Set in Arabic style surroundings, where the chefs prepare tempting cuisine from an East meets West approach. This restaurant offers buffet and a la carte menu including a variety of local and regional specialties.

  • Open daily for breakfast lunch and dinner.

Belgian Beer Cafe

  • Location: In Hotel - Main Lobby
  • Serves: Dinner

A great evening out or simply winding down after a hard day’s work, the unique Belgian Café will let you experience the warm and cozy atmosphere of an authentic traditional European Café.

  • Open daily for dinner from 6pm till late.


  • Location: In Hotel - Ground Level overlooking Dubai Creek
  • Serves:  Breakfast  |  Lunch  |  Dinner

950 sq m restaurant has more than 200 seats and brings live cooking stations into the very heart of the restaurant. Multiethnic live food stations offer the finest food and the freshest ingredients prepared by the team of international chefs.

Al Sultan Brahim Beirut

  • Location: In Hotel - Promenade - Overlooking the Marina
  • Serves:  Lunch  |  Dinner

One of Lebanon’s most celebrated restaurant families are joining forces with the InterContinental to bring the guests the very finest Arabic seafood. This will be the first time that this, famous restaurant, has operated in Dubai.

Bistro Madeleine

  • Location: In Hotel - Promenade overlooking the Marina
  • Serves:  Breakfast  |  Lunch  |  Dinner

Quintessential Parisian Café - Daily baked French delicate & pastries. With a terrace overlooking the promenade and marina.

Reflets par Pierre Gagnaire

  • Location: In Hotel - Promenade overlooking the Marina
  • Serves:  Dinner

An exciting combination of cuisine, décor and service. Offering guests a creative, modern and innovative dining environment - Brought to life by the talents of one of the world’s most highly awarded Michelin starred chefs, Pierre Gagnaire.

Bars / Lounges

Mazar Lounge

  • Location: In Hotel - Main Lobby

Enjoy the finest selection of fresh leafed teas, golden roasted, creamy coffees and icy beverages whilst sampling the daily selection of freshly prepared sweet and savory pastries.

  • Open Daily.


  • Location: In Hotel - 26th Floor overlooking Dubai Creek

The perfect venue to watch the sun set over a cool Martini or a glass of champagne.

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Telephone Numbers:

+30 2810 300330
+30 2810 220088

Fax Numbers:
+30 2810 220785

International Reservation Centre

Telephone Numbers:
+30 2810 382750

Fax Numbers:
+30 2810 333224